PRIVACY POLICY

Protecting you private information is our priority. This statement of privacy applies to Carson Hill and Neuma Tattoo Machines and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Neuma Tattoo Machines Carson Hill and Neuma. The Neuma website is a ecommerce and information site. By using the Neuma website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our site, Neuma may collect personally identifiable information, such as your:

-First and Last Name

-Mailing Address

-E-Mail Address

-Phone Number

-Tattoo License Information

-Tattoo Studio Name

If you purchase Neuma’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the site. These may include: (a) registering for an account on our site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our site. To wit, we will use your information for, but not limited to, communicating with you in relation to our services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Neuma collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Neuma may also use your personally identifiable information to inform you of other products services available from Neuma and its affiliates.

Sharing Information with Third Parties

Neuma does not sell, rent, or lease its customer lists to third parties.

Neuma may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Neuma, and they are required to maintain the confidentiality of your information.

Neuma may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Neuma or this site; (b) protect and defend the rights or property of Neuma; and/or (c) act under exigent circumstances to protect the personal safety of users of Neuma, or the public.

Tracking User Behavior

Neuma may keep track of the websites and pages our users visit within Neuma, in order to determine what Neuma services are the most popular. This data is used to deliver customized content and advertising within Neuma to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may b automatically collected by Neuma. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Neuma website.

Security of your Personal Information

Neuma secures your personal information from unauthorized access, use, or disclosure. Neuma uses the following methods for this purpose:

-SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Eighteen

Neuma does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, Neuma may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Neuma, you may opt out of such communications by replying with the word unsubscribe.

Changes to this Statement

Neuma reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of this Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; (b) agreement to abide and be bound by that Policy.

Contact Information

Neuma welcomes your questions or comments regarding this Statement of Privacy. If you believe that Neuma has not adhered o this Statement, please contact Neuma at:

Neuma Tattoo Machines

Thousand Oaks, California 91360

Email Address:

neumasupply@gmail.com

Telephone Number:

1(805)-906-3000

Effective as of November 24, 2019

TERMS AND CONDITIONS

Agreement between User and neumatattoo.com

Welcome to www.neumatattoo.com. The www.neumatattoo.com website (the “Site”) is comprised of various web pages operated by Neuma Tattoo Machines (“Neuma”). www.neumatattoo.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (“the Terms”). Your use of www.neumatattoo.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.neumatattoo.com is an E-Commerce Site.

The purpose of this website is to sell Neuma products and/or services, as well as provide information and communication about the products and/or services Neuma offers.

Privacy

Your use of www.neumatattoo.com is subject to Neuma’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting www.neumatattoo.com or sending emails to Neuma constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Neuma is not responsible for third party access to your account that results from theft or misappropriation of your account. Neuma and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Eighteen

Neuma does not knowingly collect, either online or offline,  personal information from persons under the age of eighteen. If you are under the age of eighteen, you may use www.neumatattoo.comonly with permission of a parent of guardian.

Cancellation/Refund Policy

All sales are final. Because tattoo machines are used in such a way that they are exposed to bodily fluids, although they may have autoclavable and/or disposable components, Neuma is unable to return or refund any tattoo machines once they have been delivered to the buyer.

Links to Third Party Sites/Third Party Services

www.neumatattoo.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Neuma and Neuma is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Neuma is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Neuma of the site or any association with its operators.

Certain services made available via www.neumatattoo.com are delivered by third party sites and organizations. By using any product, service, or functionality originating from the www.neumatattoo.com domain, you hereby acknowledge and consent that Neuma may share such information and data with any third party with whom Neuma has a contractual relationship to provide the requested product, service, or functionality on behalf of www.neumatattoo.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferrable, revocable license to access and use www.neumatattoo.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant Neuma that you will not use the Site for any purpose that is unlawful or prohibited by these terms. You may not use the site by any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Neuma or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the site. Neuma content is not for resale. We do not grant you any licenses, express or implied, to the intellectual property of Neuma or our licensors except as expressly authorized by these terms.

International Users

The Service is controlled, operated, and administered by Neuma from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Neuma Content accessed through www.neumatattoo.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Neuma, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, your violation of any terms of this agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Neuma reserves the right, at its own cost, to assume the exclusive defense and control any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Neuma in asserting any available defenses.

Termination/Access Restriction

Neuma reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Neuma with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Neuma with respect to the Site. A printed version of this agreement and of any notice given in electric form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Neuma reserves the right, in its sole discretion, to change the terms under which www.neumatattoo.com is offered. The most current version of the Terms will supersede all previous versions. Neuma encourages you to periodically review the terms to stay informed of our updates.

Contact Us

Neuma welcomes your questions or comments regarding the Terms:

Neuma Tattoo Machines

Thousand Oaks, California 91360

Email Address:

neumasupply@gmail.com

Telephone Number:

1(805)-906-3000

Effective as of November 24, 2019

WARRANTY

Neuma tattoo machines are guaranteed to perform effectively and efficiently when used properly, with the exception of motors and parts subjected to normal wear and tear (such as cams, bearings, RCA jacks, wiring, rubber o-rings, or any components not manufactured by Neuma), for a period of 5 years. Please be aware that this warranty is voided if any machine is disassembled by the user for any reason, or if any machine is dropped or otherwise mistreated or misused. It is important to use only needle cartridges with a membrane in order to keep ink or other fluids from getting into the electrical and/or mechanical components of the machines, as this can also void the warranty. Normal wear components such as cams, springs, bearings, and motors are not covered under warranty. These are available for purchase separately.

RETURN POLICY

All sales are final. Because tattoo machines are used in such a way that they are exposed to bodily fluids, Neuma is unable to accept returns on any tattoo machines once they have been delivered to the buyer.